April 6, 2021 - 1:30pm to 2:30pm
Presented in English

DESCRIPTION
The Province of Québec has many associations and networks that can help you plan your itineraries, find the best restaurants or the best farm where you can stay with your family and a lot more. All these associations or networks have been created to help you, but let be honest, it can be a puzzle for people from outside of Québec!

We will try to give you some right directions on where to find the correct information or where you can go to get maps, images, and more during this webinar. 

GUEST SPEAKER:  François Jean Viel - Viel Marketing

April 20, 2021  - 10:00am to 11:00am 
Presented in French

DESCRIPTION
Emails take up a lot of time. We’re even talking more and more about Infobesity and managing emails can eat up to 20% of the work week in some organizations. Being better at email management and the way we communicate is no longer a luxury but a necessity to improve our efficiency. In this training, you will learn to be a better sender and receiver of emails in order to make an efficient management of your time.

GUEST SPEAKER :  Marc Maisonneuve - AFI

April 20, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
How to maximize the customer experience at Sépaq, must-do’s and novelties to enjoy nature and its benefits.

GUEST SPEAKER

April 27, 2021  - 10:00am to 11:00am 
Presented in French

DESCRIPTION

You want to break into the group segment? You would like to know companies that bring tourists to Quebec and surroundings? You want to share, exchange and especially deal with them? Bienvenue Québec offers you all these opportunities and more.  

During this webinar you will be explained the benefits of participating in this type of event (ex: in one trade show under one roof, you will have the opportunity to meet and exchange with international buyers).

GUEST SPEAKER: Marjoliane DeSa - Association hôtelière de la région de Québec

May 4, 2021  - 10:00am to 11:00am 
Presented in French

DESCRIPTION
COVID-19 has disrupted business operations and forced the majority of us to go virtual. In addition, the distancing and the economic situation have created many issues, uncertainties and questions about how to do business development and participation in networking events.

During this training and exchange activity, you will have answers to your questions and discover certain virtual approach techniques that will allow you to improve your performance and make the most of your time spent on this type of activity.

GUEST SPEAKER: Julien Roy - Face à Face Marketing

COST and POLICY

$35* / per person 
* 3% administration fee applies.

- Registration deadline:  April 29, 2021
- Minimum of 35 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

May 4, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
The region’s powerful, magnetic attraction began 400 million years ago with an epic meteorite impact that sculpted one of the most beautiful and unique landscapes in Quebec. It also left behind a particular magnetism and energy where visitors stop, breathe and reawaken their senses. A reconnection worth experiencing.

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  April 29, 2021
- Registration non-exchangeable and non-refundable.

May 11, 2021  -
 10:00am to 11:00am  Presented in French
 1:30pm to 2:30pm     Presented in English CANCELLED

DESCRIPTION 
Do you know the meaning of tourism jargon? Every industry has its language; can you talk tourism? 

Each profession has its language, just like tourism. If you want to work in this business, you must also learn the terms that will allow you to negotiate with your clients in English or in French!

So, the next time you receive a "Lead," you will know what to do with it, and you can give them your "Rack Rates" or "FIT Rates" to "Travel Wholesaler" or "Tour Operators".

Also, learn the significant abbreviations in tourism.  We abbreviate words or phrases to save time, effort, or space. This is great, but if you do not know what the acronym or abbreviation stands for, it may feel like people speak a different language.  Like many others in the tourism industry, we use a wide array of abbreviations and/or acronyms.    

GUEST SPEAKER

COST and POLICY
$35* / per person
* 3% administration fee applies. 

- Registration deadline:  May 6, 2021
- Minimum of 12 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

May 25, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
Parks Canada is proud to contribute to our country’s world-class tourism offer and to the protection and presentation of Canada’s natural and cultural treasures. We administer over 200 protected places across the country, including 12 of Canada’s 20 UNESCO World Heritage Sites.

During this webinar, dive into an exciting world of adventures as we explore Quebec’s rich history and stunning wild nature. Conquer Québec City, take a tour of Gaspésie, and hit the road to whale country. We would love to help you find a new place for your clients to explore! 

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  May 20, 2021
- Registration non-exchangeable and non-refundable.

June 8, 2021 - 10:00am to 11:00am
Presented in French

DESCRIPTION
Do you know what is a "Lead" or a sales lead? Do you know how to respond to this potentially important demand at the last minute?
During this webinar, we will go through the different sales leads and help you respond to them, as best as possible, in a short time frame.
It is very important for you to analyze all the details; companies, programs, customers and others, in order to respond more accurately to the sales lead!

GUEST SPEAKER

$35* / per person
* 3% administration fee applies.

- Registration deadline:  June 3, 2021
- Minimum of 12 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

August 24, 2021 - 1:30pm to 2:30pm

Presented in English

DESCRIPTION
THE THIRD LARGEST CITY IN QUEBEC LAVAL IS A TRULY URBAN DESTINATION
Its unique activities offer the perfect blend of entertainment, culture and discovery. Five letters are all it takes to conjure up a day packed with excitement, feel the city’s energy and get a sense of the region’s vitality.

GUEST SPEAKER

September 7, 2021 - 1:30pm to 2:30pm   
Presented in English

DESCRIPTION
Find out how the acceleration of pandemic trends and new expectations will allow Quebec City to enhance its attractiveness for visitors.

GUEST SPEAKER

September 14, 2021 - 10:00am to 11:00am
Presented in French

DESCRIPTION
The pricing scale suitable for the various tourist distribution network can be a real headache. In fact, it's the heart of matters. It is important for you to wisely consider the rates offered in order to maximize your profitability and offer your best rate according to the intended buyer.

SPEAKER

$35* / per person 
* 3% administration fee applies.

​- Registration deadline: September 9, 2021
- Minimum of 12 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

September 14, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
With its majestic park-protected fjord, vast inland fresh-water sea, 700 km of cycling paths, incredible hiking and snowshoeing network, 3800 km of snowmobiling trails, local food trails and more, Saguenay – Lac-Saint-Jean offers year-round adventure for all. 

Discover:

• Adrenaline-packed itineraries,
• Options to build leisurely soft adventure packages,
• The wide array of attractions, accommodations and activities that will meet and surpass your client’s expectations.

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  September 9, 2021
- Registration non-exchangeable and non-refundable.

September 20, 2021  - 
10:00am to 11:00am  Presented in French
1:30pm to 2:30pm    Presented in English  - CANCELLED

DESCRIPTION

You are about to make your appointments at Bienvenue Québec. Buyer profiles are available and now you need to read them, analyze them, and prioritize them from most important to least important! 

During this webinar, we will give you some tips on how to read buyer profiles better; are they good for you, should you spend time with them, should you insist or not, are we talking about long term potential for your business, and many other questions you may have while reading there profiles.

The tourist exchange's purpose is to discover new buyers, strengthen ties with buyers, or maintain your relationship with your customers.

How should you prioritize? Will you have time to socialize with your co-workers?

Do not miss this webinar, which could help scheduled more appointments during Bienvenue Québec, even if you do not know the buyer! 

GUEST SPEAKER

COST and POLICY
$35* / per person 
* 3% administration fee applies.

- Registration deadline: September 15, 2021
- Minimum of 20 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

September 21, 2021  - 10:00am to 11:00am 
Presented in French

DESCRIPTION
You want to know what receptive and tour operators are looking for when they travel to a touristic trade show ? Are they absolutely looking for novelty, prices, experiences ? What is the most winning attitude for a seller to have in order to make a good impression on buyers? What questions does the buyer most often asked? What questions does the seller doesn’t ask enough? Does the buyer prefer to have access to visual elements presented on screen (Ipad) or a product sheet which he can refer to later? Is it relevant for sellers to present colored cardboard brochures to stand out to the buyer? Is it necessary that the seller presents his prices 3 years beforehand? Is the buyer bothered to be contacted before the event by phone or email for appointment selection? Does the seller absolutely have to complete the time of 8 minutes or is it better to finish a little before to let him breathe a little? All these questions will be addressed in this webinar and more!

GUEST SPEAKER

COST and POLICY
$35* / per person 
* 3% administration fee applies.

- Registration deadline: September 16, 2021
- Minimum of 20 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

September 23, 2021  - 10:00am to 11:00am 
Presented in English

DESCRIPTION
Québec is a giant playground where beauty transcends landscapes, where you’ll receive a warm welcome from friendly locals. Where you’ll find a unique, creative culture that has discoveries around each corner and where you can (re)discover different experiences around each corner. 

In this presentation, we’ll take a look at the different experiences that make up the DNA of Québec.  How you can use these experiences, to structure the product that your offer in Québec.  And how this will address the interests and needs of your travellers.

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline: September 20, 2021
- Registration non-exchangeable and non-refundable.

September 28, 2021
Presented in French -  10:00am to 11:00am CANCELLED
Presented in English - 03:00pm to 04:00pm CANCELLED

DESCRIPTION
How does hotel set their rates? The assignment of accommodation rates depends on many factors. To assure maximum profitability to give the right price to the right buyer you need to be aware of the complexity of the tourism network.

GUEST SPEAKER

COST and POLICY
$35* / per person
* 3% administration fee applies.

- Registration deadline:  September 23, 2021
- Minimum of 12 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

September 28, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
The Laurentians, a year-round international resort destination, cover over 22,000 km2 that are perfect for outdoor activities and adventure. Its lively villages and friendly locals have made the one-of-a-kind destination a tourism tradition in Canada. The Laurentians promise several discoveries: thousands of kilometres of cross-country skiing and snowmobiling trails, one of the largest places for night skiing in eastern North America, the picturesque Saint-Sauveur Valley, and internationally renowned resorts like Station Mont-Tremblant. Nature is an integral part of this incredible region, with many national and regional parks, vast protected areas, and large expanses containing over 6,000 lakes and rivers. There’s also the highly reputed “Le P’tit Train du Nord” linear cycle park, in addition to two official and signposted tourist routes: the Route des Belles-Histoires, which tells the tale of colonialism, and the Chemin du Terroir, to discover traditional local products.

In this webinar, Fabienne Hervé presents the Laurentians “Differently”, as well as new developments to inspire you and develop new itineraries for your international clients. Don’t miss this webinar!

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  September 23, 2021
- Registration non-exchangeable and non-refundable.

October 5, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
Located almost on Montreal door steps, Lanaudière is a place of a thousand and one faces, a colourful region where you can enjoy all kinds of exciting and lively activities. Our wide open spaces, virgin forests and wilderness areas, 10 000 lakes and rivers, waterfalls, plains and numerous beaches all make it a perfect outdoor paradise ! Join me and (re) discover my genuine and so warm hearted region. 

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  September 30, 2021
- Registration non-exchangeable and non-refundable.

October 12, 2021  - 10:00am to 11:00am 
Presented in French

DESCRIPTION
No waste of time in this webinar. A busy hour to learn how to move from management to efficient time consumption. You will learn the 9 essential time management skills, the impact of scattering tasks and the importance of daily and weekly planning. Prioritize and focus is the key. Be present to this webinar to be more efficient!!

GUEST SPEAKER

COST and POLICY
$35* / per person 
* 3% administration fee applies.

- Registration deadline:  October 7, 2021
- Minimum of 35 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable.

October 12, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION
Everything about the region’s latest; new accommodations, exhibitions as well as new experiences. Also, some good hints to create new packages and itineraries!

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  October 7, 2021
- Registration non-exchangeable and non-refundable.

October 19, 2021  - 1:30pm to 2:30pm 
Presented in English

DESCRIPTION

How much do you know about the Outaouais? Located in southwest Quebec, just outside Ottawa, Canada’s capital, this region offers the perfect blend of urban and outdoor activities. In just a few minutes, you can go from the hustle and bustle of downtown to the peaceful beauty of the Canadian landscape. Fully bilingual, easily accessible from Montréal and Toronto, Outaouais is a popular four-season tourist destination full of unique charms.

In this webinar, Sophie will share her passion with you by telling you about the must-see attractions that are unique to the region, but also about new products and small local treasures that will allow you to stand out from the competition. Sign up for the webinar for a chance to win a door prize!

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  October 14, 2021
- Registration non-exchangeable and non-refundable.

Presented in French

DESCRIPTION
Your trade show is over, now is the time to summarize the entire event: database, follow-ups, comments on each of the buyers met and finally, comments over the whole event. Why? 

The primary foundation of a company is its database of contacts. Without a buyer, the company closes its doors. It is therefore essential for you to write a good sales report so that your manager, like the one who will replace you one day, can continue to serve the company contacts, as well as possible. 

GUEST SPEAKER

COST and POLICY
$35* / per person
* 3% administration fee applies.

- Registration deadline:  November 4, 2021
- Minimum of 12 registrations is required for this webinar.
- Registration non-exchangeable and non-refundable. 

November 9, 2021 - 13h30 à 14h30
Presented in English

DESCRIPTION
The conference will aim to present the 2022 seasonality punctuated by its novelties, many projects and tourist offer then reaching its peak in 2023. Montréal is ranked first among Canadian cities in terms of its economic health and is proud to be able to welcome its new tourist clientele by offering a safe, energizing, creative island and city recognized for its diversity. Examples of itineraries will be provided to highlight the best way to exploit urban stays while maximizing access to well-being and nature. Whether for solo travellers, couples or families, everyone will fulfill their needs of renewal and rejuvenation. Capital of culture, gastronomy, circus art and urban sports, Montréal seduces with its influence and access to authentic and memorable experiences. We are anticipating welcoming you in person for Bienvenue Québec in Montréal in October 2022!

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  November 4, 2021
- Registration non-exchangeable and non-refundable.

November 23 16 , 2021 - 1:30pm to 2:30am
Presented in English

DESCRIPTION
Southern Québec extends from the south shore of the St. Lawrence River to the American border, between Montréal and Québec City. Made up of the regions of the Eastern Townships, Centre-du-Québec and Montérégie, Southern Québec is truly a must-visit Québec destination. This vast territory is renowned for its pastoral landscapes and gourmet terroir products. Whether goose or duck, maple or cranberry products, wines or ice ciders, the guests are sure to be enthralled by the regional flavours found exclusively on the Southern Québec terroir. Visit sites that have borne witness to the presence of Aboriginal peoples and the first American, Irish, British and French immigrants. Southern Quebec is also the best nature escape thanks to the great, national or regional, parks and also a destination of shorts trips along charming roads where the guests are welcome by hosts and both are creating memorable souvenirs.

GUEST SPEAKER

COST and POLICY
FREE for buyers
$35* / for sellers (Suppliers of tourism products and/or services, DMO and sectoral tourism associations) 
* 3% administration fee applies.

- Registration deadline:  November 18, 2021
- Registration non-exchangeable and non-refundable.