BQ: Training - Education - Discussion


This innovative project aims to inform, educate, instigate thinking and stay connected to the various players in the industry. 

The program is opens to all where a variety of web conferences and discussions will be presented
.  


LEGEND
 SELLER:  Webinar included in the seller registration with appointment.
BUYER: Webinar included in the buyer registration with appointment.


webinars

Intended for tour operators, receptive agencies, travel agencies and tourism suppliers, the webinar will help to prepare them for the Marketplace.


  • April 26, 2022 - 10:30am to 11:30am
    Presented in French

    DESCRIPTION
    During the webinar " Learn how to optimize your presence on the web in 2022", you will learn how, as an actor of the Quebec tourism sector, you could better determine your positioning and understand the needs of your users in order to build an optimized presence on the web. By using examples and concrete cases based on your business reality, our expert will share several tips and best practices to help you generate more visibility, develop engaging contents, manage your website and Facebook page and more…


    GUEST SPEAKER:  Myriam Forest, La Fusée
    For the last 10 years, Myriam has been working in marketing and communication for a lot of different companies. In 2018, she start her own company, in order to offer her expertise in web marketing to self-employed, entrepreneurs, SMEs, NPos and everyone who wants to communicate better with their online communities. Thanks to her innate ability to communicate complex concepts in simple and accessible terms, Myriam will share the best industry practices and guide you through the creation and deployment of a strong and coherent digital strategy.


    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  April 21, 2022
    Minimum of 25 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • May 3, 2022 - 10:30am to 11:30am
    Presented in French


    DESCRIPTION
    You have a business in Quebec, and you want to welcome Japanese groups, American groups, and many others, but you do not know where to start! Before entering a specific market, it is essential to ask yourself the right questions and to know the specific demands of a particular market - because you do not become an expert overnight. 

    During this webinar, we look at all the questions you need to ask yourself before entering a new market and whether that market is really for you. You will also learn the steps you need to take to reach your market. Finally, you will learn that patience is required in all markets!


    GUEST SPEAKER:  François Jean VielViel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him!



    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  April 28, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • May 12, 2022
    10:30am to 11:30am  Presented in French
    ​1:30pm to 2:30pm  Presented in English CANCELLED


    DESCRIPTION
    The number of employees working remotely is now a reality and it has never been more important to be productive. Are you using Microsoft Teams to its full potential when working remotely? This webinar will allow you to take full advantage of all Teams collaboration and security features. More concretely, the webinar will cover the following points:

    • Create a team
    • Working with two or more in Teams versus OneDrive
    • Create and manage channels
    • Team files
    • Key tabs: OneNote, Planner
    • Teams Chat
    • Understand the file tab and SharePoint library
    • Organize team library

    GUEST SPEAKER:  Marc MaisonneuveAFI
    Marc Maisonneuve has been a professional effectiveness trainer and user tool practice leader at AFI for several years. He began working in the field of training and pedagogical design nearly 20 years ago. He makes sure to go beyond his role as an advisor by accompanying people in the adoption, according to best practices, of technological management and efficiency tools. He is deeply convinced that understanding and mastering modern management tools is the basis of an individual's success in his work.



    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  May 9, 2022
    Minimum of 25 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • June 7, 2022 - 1:30pm to 2:30pm
    Presented in English


    DESCRIPTION
    Tourism Laurentians invite you to discover our novelties, specific niche experiences, as to initiate new packages and itineraries. An introduction to our winter offers will provide you with the information for your local and international clientele.


    GUEST SPEAKER: Fabienne Hervé, Tourisme Laurentides
    An expert in international tourism marketing, Fabienne Hervé deploys her knowledge and experience with tourism partners, bringing together different service providers and travel professionals. Passionate about travel, the outdoors, and intercultural encounters, Fabienne has been working for more than 7 years as an international marketing representative for Tourisme Laurentides on the international and Canadian markets, in B2B with tour operators, travel agency networks and receptive operators, as well as on incentives, and in B2M, with the media (France, Asia and Germany)



    COST
    FREE for buyers only

    Registration deadline:  June 3, 2022. 


  • June 9, 2022 - 10:30am to 11:30am
    Presented in French


    DESCRIPTION
    The tourist that we welcome today is more and more demanding, he wants to have access to multiple services during his trip, and all of this must be done in a simple way and generate savings. 


    They no longer want just a hotel room, but they want to discover the place (gastronomy, landscapes, cultures, traditions...). You now know what is coming up and who your competitors are, so why not put your efforts together to attract more tourists! 

    During this webinar, you will learn what a package is, why creating one, and how to put together a package. You will learn that the more players you have, the larger your pool of tourists, but the more requirements you have to have a good package!


    GUEST SPEAKER:  François Jean Viel,  Viel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him!



    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  June 6, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • June 14, 2022 
    10:30am to 11:30am Presented in French
    1:30pm to 2:30pm   Presented in English - CANCELLED



    DESCRIPTION
    Do you want to host international and/or group clientele? If so, do you know how? 

    The purpose of this training is to introduce you to the tourism distribution network and to learn how to work with it, which is definitely our best ally when it comes to selling and promoting Quebec abroad.

    You will learn how to structure your rates according to different criteria to allow you to lengthen your season and increase your revenues through the diversification of markets. We are in the midst of tourism recovery, so we will discuss the strength of the network and how and why to build a long-term relationship with them.


    GUEST SPEAKER:  Sylvain Benoit
    Sylvain Benoit has served the tourism industry for over 25 years. He has worked in the hospitality and catering sectors. 
    Since 1998, Sylvain has owned a tourism services company dedicated solely to the tourism distribution network. Its clients are travel agencies, tour operators and receptive agencies. A graduate and professor at the Institut de tourisme et d'hôtellerie du Québec (ITHQ), he is passionate about tourism and loves to share his passion.



    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  June 9, 2022
    Minimum of 25 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • August 30, 2022 
    10:30am to 11:30am  Presented in French
    1:30pm  to 2:30pm  Presented in English


    DESCRIPTION
    It is time to participate in a trade show, but first, you need to prepare your "business card" that will help you sell your service to tour operators! Do you want to have a profile sheet that stands out? Be concise in your description while mentioning the good aspects of your business to catch buyers' attention so that they remember you after Bienvenue Québec. 


    During this webinar, you will learn how to find the balance in what you should write in your profile sheet and how you can get the tour operator interested in contacting you! We will explain the must-haves and mistakes to avoid when writing your profile. This profile will serve as your business card to buyers.


    GUEST SPEAKER:  François Jean Viel,  Viel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him!



    COST
    FREE / included in the seller registration with appointment
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  August 25, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • September 1, 2022 
    10:30am to 11:30am  Presented in French


    DESCRIPTION

    Has the pandemic had an impact on hotel pricing? Does the assignment of rates in the network are still manage on same bases as before the pandemic?  To assure a maximum of profits, you need to be aware to giving the right price to the right buyer.


    GUEST SPEAKER:  Chantal Cardinal
    Chantal has 33 years of experience in the hotel and tourism industry following studies in tourism and communication. Since 2001, she has been the Director of National Sales and Leisure Sales at Atlific Hotels, a hotel management company. Her work leads her to establish group pricing and FITs for their independent or brand-name hotels such as Marriott, Hilton, Holiday Inn and others.



    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  August 29, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • September 22, 2022 - 1:30pm to 2:30pm
    Presented in English


    DESCRIPTION
    Do you know the meaning of an ATR, or SEPAQ and others? The province of Québec has many associations and networks that can help you plan your itineraries, find the best restaurants or the best farm where you can stay with your family, and a lot more. All these associations or networks have been created to help you, but let be honest, it can be a puzzle for people outside of Québec! In the province of Quebec, twenty-one tourist regions offer itineraries, images, tourist guides, and more to help you find the correct information for the suitable itinerary for your clients! 


    During this webinar, we will give you some right directions on finding the correct information or where you can go to get maps, images and more. The puzzle takes time and patience, and sometimes we have neither one.


    GUEST SPEAKER:  François Jean Viel,  Viel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him!



    COST
    FREE / included in the buyer registration with appointment
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  September 19, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable.


  • September 29, 2022 
    10:30am to 11:30am  Presented in French
    1:30pm to 2:30pm    Présented in English


    DESCRIPTION
    You are close to making your appointments for Bienvenue Québec.  You have the buyer profiles, now you need to read them, analyze them and prioritize them? During this webinar, we will give you some tips on how to better read buyer profiles; are they right for you, should you spend time with them, should you push or not, are we talking about long term potential for your business, and many other questions you may have when reading buyer profiles. The goal of the travel trade show - to discover new buyers, strengthen relationships with buyers, or maintain your relationship with your customers.  How important are they to you? 


    Don't miss this webinar, which could help you get more appointments during Bienvenue Québec, even if you don't know the buyer!


    GUEST SPEAKER:  François Jean Viel,  Viel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him! 



    COST
    FREE / included in the seller registration with appointment
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  September 26, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • October 6, 2022  - 1:30pm to 2:30pm
    Presented in English


    DESCRIPTION - NEW!!  
    The purpose of a tourism trade show is to discover new sellers, strengthen your relationship with some of them or maintain your relationship with your long-time suppliers. You are about to book your appointments at Bienvenue Québec. The seller profiles are available; now, you need to read them, analyze them, and run out of time! During this webinar, we will give you some tips on choosing better target potential vendors, the new ones, the must-haves; are they right for you, do you need to spend time with them, let's talk about the long-term potential for your business.


    GUEST SPEAKER:  François Jean Viel,  Viel Marketing International inc
    François Jean has more than 30 years of experience in the tourism business, making tourist trade shows worldwide. He knows the field, and the domain knows him! To meet this demand, he created his own marketing consulting company to help suppliers sell, not only in Canada but also in the United States and internationally. He offers representation services, webinar hosting, some special events and more. Do you wish to be known by tour operators and travel agencies?  Ask him!



    COST
    FREE / included in the buyer registration with appointment
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  October 3, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 

Discussions

The discussions will feature discussions panel bringing together tour operators and receptive agencies who package Quebec and tourism suppliers will also be involved to share their opinions on the topics.

Listen to them, they have a lot to say! Every month, these experts will share their realities, visions and concerns during these discussion panels.


  • April 13, 2022 - 1:30pm to 2:30pm
    Presented in English

    Share what some tour operators say about reality and the return to normalcy!

    During the discussion, we will hear and understand some of their concerns with this new return to reality! New trends in travel, group size, more cities or nature stay, trip length and other topics. Tour operators will also explain their new working relationships with service providers; staffing, deposits, cancellation, general services and more.

    It's time for you to ask your questions to our panellists.

    RECEPTIVE TOUR OPERATOR GUESTS

    • Mr. Charles Zhao, Managing Director, CP Trip Service, Inc, Toronto, ON
    • Mr. Jai Mukerji, Vice President, Anderson Vacations, Calgary, AB
    • Mr. Sash Munjal, General Manager, ShortTrips.ca, Toronto, ON
    • David Siu, Manager, CAL Elite Travel, Richmond, BC
    • Beryl Fung, President & CEO, BT Travel Company Limited, Toronto, ON
    • ​Mete Gurel, Managing Partner, TripOtour, Miami, FL
    • Noushin Hashemi – Toronto Fun Tours, Toronto, ON
    • John Temple, Temple & Temple, ON
       

    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation 2021-2022
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  April 7, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • April 28, 2022 - 1:30pm to 2:30pm
    Presented in English

    Share what some service providers are saying about the reality of being back to normal!

    During the discussion, we will hear and understand some of the concerns that service providers are facing with this new return to reality!  Staffing shortages, rates, groups versus FITs, and other topics.  Suppliers will also explain their new working relationship with tour operators, who also have some very special requests; deposits, cancellations, general services and more.

    It's time for you to ask your questions to our panelists. 

    SUPPLIERS GUESTS

    • Marc Duchesne - Owner, Cicerone, Inc, Quebec City, QC
    • Anie Beauchamps - Sales Representative, Loto-Québec Casinos and Gaming Salons, QC
    • Palmyre Gilles, Co-Owner, Albert Gilles Cuivres d'art-Copper Art, Quebec, QC
    • Caroline Gasparro, Tourism Sales Representative, Croisières AML, QC
    • Angèle Vermette, President, Guidatour/Fantômes Montréal, Montréal, QC
    • Chantal Cardinal, National Sales Director, Tour & Travel, Atlific Hotels, Canada
    • Audrey Lavoie, Sales Representative, Carnaval de Québec, QC
    • Kathy Macrae, Sales and Marketing, 1000 Islands Helicopter Tours, ON
    • Olga Peicheva, National Account Manager, Leisure, Choice Hotels Canada, Canada


    Moderator: François Jean Viel - Viel Marketing

    COST
    FREE for buyers only
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  April 25, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • May 10, 2022 - 1:30pm to 2:30pm
    Presented in English

    First, we will let the OTAs (Online travel agencies) explain what they really do.  Then, they will give all the advantages to work with them, in a very competitive world.

    They are no longer limited to hotels, but can now sell attractions, services, restaurants and more.  So, if you want to know a little more about OTAs, now is the time to ask your questions! You will be able to use your webcam and audio during the discussion, if you wish.

    ONLINE TRAVEL AGENCIES GUESTS

    • Erik Roberts, Destination Sales Manager, Tiqets
    • Danny dePasquale, Manager, Tiqets
    • Peter Wasmund, Destination Manager Canada East, GetYourGuide
    • Brian Scullin, Director North America, TUI Musement
    • Ryan Eckert, Senior Market Manager, Getaroom
    • Yasir Talib, Senior Business Development, Nuitée
    • Ellen Flatley, Destination Manager, North America East, TUI Musement


    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  May 5, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • June 16, 2022 - 1:30pm to 2:30pm CANCELLED
    Presented in English

    Discover all or almost all the secrets of working on these markets. During this discussion, receptive tour operators will tell you the situation with their respective market, customs, and habits of the country, what they know about Canada and Quebec, what they are looking for, and the itineraries they want to do in Canada.

    You will learn how to start working with these markets by what receptive tour operators are looking for and their specific needs to sell your service to new markets.  

    Attending this webinar and take the opportunity to ask your questions during the discussion. You will be able to use your webcam and audio during the discussion, if you wish.


    RECEPTIVE TOUR OPERATOR GUESTS

    • Alice Lin, CAL Travel & Tours / CAL Elite Travel - Taiwan market
    • Prasad Gopinath, DMCi – India market 
    • Jesús F. Martínez, Dream Destinations Mexico - Mexico market
    • Roy Chou, Luxe Tours - Vietnam and Singapore market
    • Kazuto Bessho, Maple Fun Tours – Japan market
    • Ryan Choi – RCPride Travel – South Korea market

    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies

    Registration deadline:  June 13, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • 8 septembre 2022 - 1:30pm to 2:30pm
    Presented in English


    There has often been talk of the disappearance of groups in favor of FITs (Free Independent Travellers), and vice versa.  But is this still true?  Haven't we seen transformations in the FIT clientele, as well as in the group clientele, that would allow them to co-exist and grow in their own way?

    During this webinar, you will have the opportunity to hear a group of tour operators talk about the evolution of these two tourism sectors!  You will also have the chance to ask your own questions and understand a little better, how to face the changes imposed by these two types of market! 

    You will be able to use your webcam and audio during the discussion, if you wish.

    TOUR OPERATOR GUESTS

    • To be announced 

    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  September 5, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • Septembre 20, 2022 - 1:30pm to 2:30pm
    Presented in English


    Markets change every year, as do trends. During and after a pandemic, they make miraculous leaps in their evolution, as well as in their trends. It is time for you, the sellers, to know what buyers are looking for in 2022 and 2023! This will allow you to offer services and products that will align with the significant trends of that day. 
     
    Also, you will be able to ask your questions to our panellists. You will be able to use your webcam and audio during the discussion, if you wish.

    TOUR OPERATOR GUESTS

    • To be announced 

    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  To be announced
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable. 


  • October 13, 2022 - 1:30pm to 2:30pm
    Presented in English


    A unique opportunity for buyers and sellers to discuss the current reality of the travel industry. You will learn the perceptions and expectations of both parties.  

    You will also be able to ask them your questions to our panellists.  ​You will be able to use your webcam and audio during the discussion, if you wish.

    GUEST SPEAKERS

    • To be announced 

    Moderator: François Jean Viel - Viel Marketing

    COST
    $35* / membre of the Bus Carriers Federation
    ​$40* / non-membre 

    * 3% administration fee applies



    Registration deadline:  October 10, 2022
    Minimum of 12 registrations is required for this webinar.
    Registration non-exchangeable and non-refundable.