FAQ

Quebec Companion Card

What is the Quebec Companion Card?

Who can order a card?

Why be accompanied?

What are the criteria?

What are your obligations?

How to order it?

Is there a cost for the card?

What's the card duration?

Which intercity carriers honour the card?

Children travelling alone

Who is eligible for the Program for Children Travelling Alone?

How can I subscribe to the Program for Children Travelling Alone?

How does the Program for Children Travelling Alone work?

Can my 13 year-old travel alone without any formalities?

Intercity transit

Where can I buy my ticket?

How long in advance should I book my ticket?

Can my 8 year-old travel alone in the intercity network?

How can I access the Program for Children Travelling Alone?

How does the Program for Children Travelling Alone work?

What recommendations and procedures are given to parents or guardians concerning the Program for Children Travelling Alone?

Is there an expiry date on bus tickets?

How long in advance should I be at the terminal?

What are the maximum size and weight restrictions for my luggage?

Can I travel with a family pet?

Can I put a bicycle in the coach’s baggage hold?

Urban transit

What is the role of the Association du transport urbain au Québec (ATUQ)?

What is the role of Municipal and Inter-municipal Transit Organizations (OMIT)?

What is the role of an Inter-municipal Transit Board (CIT)?

What is the role of a Regional Public Transport Board (CRT)?

What is the role of the Agence métropolitaine de transport (AMT)?

Paratransit

Who is specialized transit for?

What are the eligibility criteria for using specialized transit?

How can I find specialized transit in Quebec?

What are the conditions for using specialized transit in my area?

Where can I find information about the services available for people with disabilities?

Is there an organization representing paratransit users?

Which establishments offer services to people with a disability?

What government assistance programs are available for specialized transit?

School Bus Transportation

Who can drive a school bus?

Why is there no seatbelts on school buses?

What types of luggage are authorized in a school bus?

Who determines school bus routes and the number of students on board?

How often are school buses inspected?

What are the basic safety rules a schoolchild must comply with to ensure his/her own school transportation safety?

Can more than two schoolchildren be seated on a single bus seat?